I am slowly coming to hate my job.
I have been at my company for two years now. It's a small company that does market research. Basically, if you call up a mutual fund or annuity company, you may hear the automated line say, "This call may be monitored or recorded for customer service quality." My company does the recording and monitoring of many of these places. Basically, we're corporate spies.
For the first year and a half that I worked here, I was a service analyst. I got to evaluate what the customer service reps were doing right, and what they were doing wrong. I also made calls using a fake ID - essentially I got to pretend to be someone that I wasn't in order to interact with reps. It was fun - a little acting was involved and it broke up the day. Then my job changed and they took that part out, leaving me with just the evaluation part. That was fine for a little while, but then I really needed to move to something more challenging.
It took me months to be convince the company that I should even be able to interview for the position I now have. They wanted to hire outside the company for whatever reason. I took the bull by the horns, got the interview, got the job, and loved it for five months. It was a job that offered lots of creativity - there were deadlines and there was multi-tasking and there was always something new. I was creating new methods of evaluating our data - I was like Q to the James Bonds of the corporate spying world! I was in heaven.
Then my boss got pregnant and decided to leave her job. My new boss is a guy who has a history of being somewhat... cantankerous. He came into the department not knowing a whole lot about the operations end of our business, but with a whole lot of ideas for how everything could be "improved." His improvements are making me into a mindless drone.
Now I get to be creative once a week, at best. The rest of the time I pretty much just listen to calls. I listen; I log what happens in them. Yippee. I feel like my brain might actually implode from lack of stimulation. I got really excited today when somebody asked me to read something they had written so I could check it for proper grammar. That's just sad. I crave real work. I want desperately to just DO things. I stare at a screen all day watching sound waves and wondering where it all ends. Make it stop!
*breathing*
Maybe I am making the proverbial mountain out of a molehill, maybe this is just a transition phase, maybe there's light at the end of this tunnel... but in the meantime, it just sucks.
Nice blog.