I've been on hold with an insurance company for eight minutes now. The call is job-related so there's nothing else I can do until I have the information from this company. Their hold music sucks.
Do you think it would be bad for me to wear my iPod in the other ear while waiting for Blue Cross to get their butts in gear? Or, maybe I could take this time to read... yeah, I don't see that going over well with my boss.
In the process of entering this and then editing it, the total time on hold has increased to 14 minutes. Poop.